In the midst of rapid expansion of medical knowledge intended to benefit many, too few actually understand medical information well enough to improve their health. A landmark 2006 report notes that only about 12% of US adults had a proficient state of health literacy whereby “individuals can obtain, process and understand the basic health information and services they need to make appropriate health decisions.”
The fundamental premise for Connect & Care is communication. As the quote to the right demonstrates, the vast majority of people who are involved in any aspect of their own health or that of a loved one, have severe knowledge deficits about the health care process. The healthcare system is complex. In an attempt to improve the efficiency of healthcare delivery, healthcare has created a production line-type process. The patient has almost been entirely removed from the equation. Connect & Care is patient centric. That means we keep the patient at the center of the care process, where the patient belongs.